Contact Jacksonville Water Department

Office Address

1900 Marshall Road
Jacksonville, AR  72076 (click for driving directions)
Phone: 501.982.6561
FAX: 501-982-3534
Office Hours: 8:00am – 4:30pm
Drive-Thru: 8:00am – 4:30pm
24 Hour Emergency Call number: 501.982.6561

Mailing Address

US Mail: P.O. Box 126, Jacksonville, AR  72078
E-Mail: Office Manager ydavis@jaxwater.com or Customer Service Director sboughner@jaxwater.com

Driving Directions

Driving Directions

Use the map below for directions on how to find our office. If you still have questions, don’t hesitate to contact our staff at 501.982.6561

Office Holidays

The Jacksonville Water Works office is closed on the following holidays:

  • Jan. 1 New Years Day
  • Martin Luther King’s Birthday  Third Monday in Jan.
  • President’s Day Third Monday in February
  • Memorial Day Last Monday in May
  • Independence Day July 4
  • Labor Day First Monday in September
  • Veteran’s Day November 11
  • Thanksgiving Fourth Thursday and Friday in November
  • Christmas Eve and Christmas Day Dec. 24 & 25

If a holiday falls on Saturday the preceding Friday is observed.  If a holiday falls on a Sunday the following Monday is observed.  If a holiday falls on a Friday and Saturday the preceding Thursday and Friday will be observed.  If a holiday falls on a Sunday and Monday the following Monday and Tuesday are observed.