Services
- We check for leaks or reasons for high usage at no charge.
- We do one adjustment per calendar year if the customer has had a leak and repaired it within 30 days with documentation of proof of repair (such as a plumbers receipt or receipt for parts to repair).
- 24 Hour Emergency Call number
- Same Day Service Connection if you come in before 1:00pm.
- Participate in Arkansas One Call at no charge to the customer.
- Take payments by phone with Visa or MasterCard.
- Offer customers extensions twice a year with qualifying circumstances.
- Offer Bank Draft payment at no charge to the customer.
- Printable Service Application Form
Rates
These are for residential rates only. All other customers (commercial customers) will need to call for rate amounts.
| Water – Inside City – Residential Usage Charge-1,000 Gal. |
|
| Minimum 2,000 gallons | $9.44 |
| 2001-20,000 gallons | $6.37 per 1,000 |
| 20,001-50,000 gallons | $5.95 per 1,000 |
| Over 50,000 gallons | $5.53 per 1,000 |
| Water – Outside City – Residential Usage Charge-1,000 |
|
| Minimum 2,000 gallons | $14.04 |
| 2001-20,000 gallons | $9.50 per 1,000 |
| 20,001-50,000 gallons | $8.87 per 1,000 |
| Over 50,000 gallons | $8.24 per 1,000 |
| Customer Charge | $8.94 (inside city) $12.58 (outside city) |
| Health Department Charge | $.40 |
| Water Shed Protection Charge | $.30 |
| Sales Tax | varies based on current rate |
| Wastewater | |
| Minimum 2,000 gallons | $16.39 (inside city) $24.59 (outside city) |
| Over 2,000 gallons | $5.74 (inside city) $8.61 per 1,000 (outside city) |
| Sanitation | $15.50 (inside city) $20.80 (outside city) |
| Sales Tax | varies based on current rate |
| Service Fees | |
| Insufficient Check | $25.00 |
| Temp Turn on | $15.00 |
| New Deposit Residential | $65.00 |
| New Deposit Service fee AM | $10.00 |
| New Deposit Service fee PM | $25.00 |
| Re-Connect Fee | $25.00 |
| Transfer Fee | $15.00 |
| Tampering Fee | $150.00 |
| Broken Lock | $25.00 |
| Broken Hasp | $50.00 |
| Broken Meter | $200.00 |